Welcome to The Story Series (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our writing course services.
INFORMATION WE COLLECT
a) Information You Provide to Us
When you interact with our website and services, you may provide us with:
• Your name, email address, and contact details
• Billing and payment information
• Course preferences and selections
• Writing samples and course submissions
• Communication and correspondence with us
• Feedback and reviews
b) Information We Collect Automatically
When you visit our website, we automatically collect:
• Your IP address
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Website traffic patterns and usage statistics
• Referring websites
HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
• To process and manage your course registration
• To provide you with course materials and updates
• To communicate important course information
• To send newsletters and promotional materials (with your consent)
• To improve our course content and website
• To respond to your inquiries and provide support
• To analyze website performance and user experience
• To comply with legal obligations
INFORMATION SHARING
We respect your privacy and do not sell your personal information to third parties. We may share your information with:
• Our course instructors and administrators
• Payment processing services
• Website hosting and maintenance providers
• Legal authorities when required by law or to protect our rights
• Service providers who assist in our operations
All third-party service providers are required to maintain the confidentiality and security of your information.
DATA SECURITY
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.
COOKIES
We use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, but this may affect some website functionality.
YOUR RIGHTS
You have the right to:
• Access your personal information we hold
• Correct any inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for optional data processing
CHILDREN’S PRIVACY
Our services are not directed to children under 13 years of age. We do not knowingly collect or maintain information from anyone under 13 years old. If we learn we have collected personal information from a child under 13, we will delete this information.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. We will post any changes on this page and update the “Last Updated” date. Continued use of our services after such changes constitutes acceptance of the updated policy.
INTERNATIONAL USERS
If you are accessing our services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located.
CONTACT US
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- The Story Series
- PO Box 1325
- Chatswood NSW 2057
- Sydney – Australia
- Email: info@thestoryseries.com
This Privacy Policy was last updated on January 5, 2025, and is effective immediately.